3 steps to disconnect your gas installation

  • 1
    Submitting<br>your request

    your request

  • 2
    Fixing the<br>conditions

    Fixing the

  • 3
    Disconnecting<br>the gas <br>installation

    the gas

Step 1: Submitting your request

How to create a connection request?

You can create your connection request easily in a few steps via your customer space.

What is your project?

In order to better assist you with your inquiry, we kindly ask you to tell us what you are planning to do in terms of no longer needing gas.

If you no longer need a gas connection, you have two options:

Option 1 : Only the meter is removed *

You intend to stop using gas and decommission your gas installation.

Please provide the following information: 

  • Information about the applicant / user of the grid  / the account holder for the connection 
  • Address of the gas installation
  • Provide the number of the meter to be removed and briefly explain why you are decommissioning your system to understand your request. 

Note: For recommissioning a gas installation, a certificate of conformity of the installation by an authorized fitter in Luxembourg is required in any case.

Option 2 : You seperate your connection from the grid **

  • You no longer intend to use gas in your building and to separate your building from the natural gas distribution grid. 
  • You intend to demolish your building.

Please provide the following information: 

  • Address of the connection
  • Information about the connection holder / owner 

Note: The separation of a gas connection is irreversible and deprives all building users of gas. It cannot be executed if gas installations (gas meters) are still being used in the building.

    • * The removal of a meter may be requested by the user of the grid/consumer/tenant but requires the approval of the connection recipient/owner.
    • ** The separation of the connection may only be requested by the connection recipient/owner or the representative.