6 steps to your gas connection

  • 1
    Submitting<br>your <br>request


  • 2
    Fixing <br>the <br>conditions


  • 3
    Carrying out<br>connection<br>work

    Carrying out

  • 4
    Making<br>the gas<br>connection

    the gas

  • 5
    Notifying end<br>of work on<br>installation

    Notifying end
    of work on

  • 6
    Creos<br>fits the <br>meter

    fits the

Step 1: Submitting your request

How to create a connection request?

You can create your connection request easily in a few steps via your customer space.

What is your project?

For the purpose of understanding correctly your construction project and your requirements, please provide us the following information:

1.Address of the connection

2.Description of your construction project and the requested gas installation

  • New connection
    You want to connect your facility to the natural gas grid.

3.Information of the connection recipient/owner

Which documents need to be included in your application?

All the documents below are vital to process your application:

  • Complete building authorisation (the certificate/red dot issued by the municipal administration certifying the building authorisation is not sufficient)
  • Extract from the land registry, minimum 1:2,500
  • Ground occupation plan, minimum 1:500
  • Plan of the cellar for a single-family home or, in the event of a multi-occupant residence, a plan of the (gas, etc.) utilities facility and a plan of the basement floors with a sectional view of the residence
  • Gas certificate issued by the Service d'urbanisme (for areas within the City of Luxembourg)
  • A right of easement must be provided to Creos if the connection crosses another person's land or land that is not the exclusive property of the applicant (co-owned residence)
    • Only the owner or representative of the building may request a new connection to the natural gas grid.
    • It is recommended that you fill in your request form with your fitter.
    • Your application will only be processed if your request is duly completed and all the documents required are included.
    • Creos will not fit any connection in advance on land to be built upon.